thornbury
Thornbury Castle
Thornbury Castle

Maintenance Assistant

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Relais & Chateau at Thornbury Castle are seeking a skilled and reliable Maintenance Assistant to ensure the smooth operation of our hotel.  You will be working in a unique and beautifully restored Castle, creating truly memorable and exceptional 5* experiences for our guests.

About Us

Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently completed a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 bedchambers and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.

Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.

 


We are looking for a skilled and reliable maintenance person to ensure the smooth operation of our hotel.  The ideal candidate will have experience in building maintenance, gardening, compliance testing, and planned preventative maintenance (PPM).

  • £25, 709 (depending on experience)
  • Full time permanent position – 40 hours, including weekends and emergency call out (enhancement payable)
  • General Building Maintenance: Carry out routine repairs and upkeep, including basic electrical, plumbing and carpentry.
  • Gardening & Grounds Maintenance: Keep hotel grounds, gardens, and outdoor areas well-maintained and inviting for guests.
  • Compliance Testing: Perform regular safety and compliance checks on equipment and installations, adhering to legal standards.
  • Planned Preventative Maintenance (PPM): Follow a maintenance schedule to prevent breakdowns and keep facilities in excellent condition.
  • Emergency Repairs: Respond quickly to maintenance emergencies and guest service requests.
  • Guest Support: Address minor in-room maintenance issues reported by guests, ensuring timely and courteous service.
  • Record Keeping: Maintain logs of all maintenance work, compliance checks, and safety inspections.

  • Proven experience in building maintenance, ideally within a hotel or hospitality environment.
  • Skills in basic electrical, plumbing, and carpentry.
  • Knowledge of gardening and grounds maintenance.
  • Familiarity with health, safety, and compliance regulations.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work both independently and as part of a team.
  • Flexible availability, including weekends.

  • An additional share of service charge and tips every 2 months
  • 28-day holiday including bank holidays
  • Additional paid day off on your birthday
  • Complimentary stay at the castle after 3 months’ probation period successfully passed
  • Training programmes via internal & external professionals and access to online training facilities
  • Staff and family rates on hotel accommodation and discounts on food and beverage
  • Recognition programmes
  • Free uniform, meals whilst on duty and free parking